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Privacy Policy

Visitor Feedback

We welcome input from visitors to our website. If you have questions, inquiries, or comments for HVAC-Install, you can easily reach out to us through our contact form. To maintain the quality of our platform and prevent spam, we collect data from the comments section, including the visitor's IP address and browser information. As part of our anti-spam measures, a hash, or an anonymized string generated from your email address, may also be shared with Gravatar (refer to their privacy policy for more details). Please note that all comments need our approval before becoming visible to the public. Once approved, your profile picture will be displayed alongside your comment or review.

Use of Cookies

At HVAC-Install, we utilize cookies, which are small data files, to track certain information. These cookies may include details such as: your name, email address, phone number. This data is stored for a duration of one year. Employing cookies contributes to enhancing our service, analyzing the data we receive, and ensuring the efficient functionality of our website.

Retention of Data

Comments, service requests, reviews, and associated metadata are retained indefinitely. This retention allows us to promptly address follow-up comments and requests. When you initiate contact or submit a request, please be aware that our staff and website administrators will have visibility into your personal information. Administrators maintain the capability to view and edit this information at any point in time.

Your Data Rights

You retain the right to request and receive any data you have submitted to us. If requested, we will expunge any personal data we hold on record. However, it's important to note that there are instances where HVAC-Install is obligated to retain data for legal, security, or administrative purposes, and such data cannot be erased. We are prepared to provide you with all the personal data we possess in an exported file.

Data Handling Process

To ensure the authenticity of information and to respond efficiently to questions, inquiries, and service requests, the comments, suggestions, and requests you submit may be subject to an automated spam detection system. HVAC-Install is committed to delivering the highest standard of customer service.

Get in Touch

Should you have any inquiries regarding our privacy policy, please utilize the email adress on our website to reach out to us. Your privacy and satisfaction are of utmost importance to us at HVAC-Install.